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Server and API responses

WAKE_ON_LAN_DISABLED

Remote boot is turned off for this computer

Read the detailed reason in the app alongside the checks below.

Start with these checks

  1. The computer's owner has turned off remote boot for this computer.
  2. Ask the owner to turn remote boot back on in AirDesk settings, then try again.
See the setup and connection guide
Advanced diagnostics · for administrators and support

The computer's owner has turned off remote boot for this computer. Ask the owner to turn remote boot back on in AirDesk settings, then try again.

The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.

The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.