Start with these checks
- One account can have at most 10 active API keys.
- Revoke an API key you no longer use on My Page, then create the new key.
Advanced diagnostics · for administrators and support
One account can have at most 10 active API keys. Revoke an API key you no longer use on My Page, then create the new key.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.