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Server and API responses

HOST_ALREADY_RUNNING

A host is already running on this PC

Read the detailed reason in the app alongside the checks below.

Start with these checks

  1. Check whether an AirDesk host is already running on this PC.
  2. Close the duplicate app and use the existing one. Check with anyone using the connection before ending it.
See the setup and connection guide
Advanced diagnostics · for administrators and support

Check whether an AirDesk host is already running on this PC. Close the duplicate app and use the existing one. Check with anyone using the connection before ending it.

The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.

The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.