Start with these checks
- The current session is too close to expiry to open a relay. End it and start a new connection.
- Check that your sign-in and Enterprise access are valid. The new session will check permissions again.
Advanced diagnostics · for administrators and support
The current session is too close to expiry to open a relay. End it and start a new connection. Check that your sign-in and Enterprise access are valid. The new session will check permissions again.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.