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Server and API responses

TWO_FACTOR_REQUIRED

Turn on two-factor authentication first

Read the detailed reason in the app alongside the checks below.

Start with these checks

  1. API keys can only be created on an account with two-factor authentication turned on.
  2. Turn on two-factor authentication in the security settings on My Page, then create the API key again.
See the setup and connection guide
Advanced diagnostics · for administrators and support

API keys can only be created on an account with two-factor authentication turned on. Turn on two-factor authentication in the security settings on My Page, then create the API key again.

The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.

The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.