Start with these checks
- Refresh the computer list or connection management page to load its latest state.
- Connections or permissions changed while the list was loading. Sign in again if the error keeps occurring.
Advanced diagnostics · for administrators and support
Refresh the computer list or connection management page to load its latest state. Connections or permissions changed while the list was loading. Sign in again if the error keeps occurring.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.