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← All error codes

Server and API responses

HOST_UPDATE_REQUIRED

The remote PC needs an app update

Read the detailed reason in the app alongside the checks below.

Start with these checks

  1. Update AirDesk on the remote PC you want to connect to.
  2. Update the connecting device too, restart sharing on the remote PC, and try again.
See the setup and connection guide
Advanced diagnostics · for administrators and support

Update AirDesk on the remote PC you want to connect to. Update the connecting device too, restart sharing on the remote PC, and try again.

The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.

The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.