Start with these checks
- The remote PC has an unanswered connection request. Wait until the host responds or the displayed retry time ends.
- Accepting a request releases the remaining busy wait immediately. Each new request still needs its own approval, and the earlier accepted grant remains valid.
Advanced diagnostics · for administrators and support
The remote PC has an unanswered connection request. Wait until the host responds or the displayed retry time ends. Accepting a request releases the remaining busy wait immediately. Each new request still needs its own approval, and the earlier accepted grant remains valid.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.