Start with these checks
- Online MCP has not been enabled for this account yet.
- Try again once it is available, or contact support to request early access.
Advanced diagnostics · for administrators and support
Online MCP has not been enabled for this account yet. Try again once it is available, or contact support to request early access.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.