Start with these checks
- Your login session was revoked while the API key was being created, so no key was created.
- Sign in again, then create the API key on My Page.
Advanced diagnostics · for administrators and support
Your login session was revoked while the API key was being created, so no key was created. Sign in again, then create the API key on My Page.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.