Start with these checks
- Check the selected plan and discount, then choose another coupon or payment option.
- The discounted amount is outside the allowed range. Ask support to check it if the conditions appear correct.
Advanced diagnostics · for administrators and support
Check the selected plan and discount, then choose another coupon or payment option. The discounted amount is outside the allowed range. Ask support to check it if the conditions appear correct.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.