Start with these checks
- Creating an API key requires the 6-digit code from your authenticator app, and the code was missing or not accepted.
- Enter the latest code shown in the app. You are still signed in, and no key was created.
Advanced diagnostics · for administrators and support
Creating an API key requires the 6-digit code from your authenticator app, and the code was missing or not accepted. Enter the latest code shown in the app. You are still signed in, and no key was created.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.