LEGAL & PRIVACY
Document version: 2026-11-04.1 · See each document's change provisions for scope and effective timing.
Policy changes and earlier documents
These Terms govern AirDesk, the website and remote access service operated by AirDesk Inc. (주식회사 에어데스크), and the rights and responsibilities of the company and its users.
Representative: 변지석. Business registration: 238-87-04204. Mail-order business registration: 2026-서울영등포-2416. Address: Room Ra4, 6F, 5 Dangsan-ro 28-gil, Yeongdeungpo-gu, Seoul, Republic of Korea (Dangsan-dong 3-ga, Daeseong Building). Contact: support@airdesk.co.kr. Phone: +82-2-2631-0605.
The service provides accounts, device registration, sharing permissions and connection management for computers that you own or are authorized to use. Registration does not include rented computers or licenses for third-party software.
You must be at least 14 years old to register. We do not accept registrations from children under 14. If a separate contract with a minor aged 14 or older requires a legal representative’s consent, the applicable consent process will be provided separately. A paid contract that a minor enters into without the legal representative’s consent may be cancelled under the Korean Civil Act.
These Terms are available before registration. We announce the reason and effective date of changes at least 7 days in advance, or at least 30 days in advance on the website and by account email for material or unfavorable changes.
You may request termination before changes take effect if you disagree. Where explicit consent is required, we obtain it separately. Silence does not create a new paid contract or consent to optional personal data processing.
Enter an email address you can use and a password, complete email verification, confirm that you are at least 14 and accept these Terms. The agreement begins when your application is successfully accepted. Email verification establishes access to an inbox; it is not official verification of your legal identity or age.
The Privacy Policy is linked during registration. Name and team are not required for basic registration. They are collected only when you select “I plan to use this for work” and separately consent to the additional collection. You can register for personal Free use without that choice.
We may reject an application involving another person’s email, verification bypass, false information or a clearly unlawful purpose, and provide a reason where possible.
Free registration and core use are free of charge. Selecting intended business use does not create a payment, recurring charge or advertising consent. Free and Pro are for personal use. Free supports up to five registered PCs; other plans have no registration-count limit. Features and seat conditions are shown on the pricing page. Pro is $8.99 monthly or $7/month billed annually. Teams is $30/seat/month or $25 billed annually. Enterprise is $45/seat/month, billed annually only. Teams and Enterprise require at least five seats even when there is only one user.
Fixed Korean prices are: Pro KRW 12,000 monthly or KRW 108,000 annually (KRW 9,000/month equivalent); Teams KRW 40,000/seat monthly or KRW 396,000/seat annually (KRW 33,000/month equivalent); Enterprise KRW 720,000/seat annually (KRW 60,000/month equivalent). The five-seat minimum is KRW 200,000 monthly or KRW 1,980,000 annually for Teams, and KRW 3,600,000 annually for Enterprise. Annual totals are paid upfront. Korean rates use the fixed reference USD 1 = KRW 1,325, rounding monthly per-account/per-seat rates to the nearest KRW 1,000 before multiplying by twelve. They are not live exchange-rate quotes. Korean checkout charges KRW. International checkout through Paddle uses the currency, amount and local taxes shown at checkout; USD prices are list reference prices.
Sales channels: Pro and Teams are sold through two channels. (1) Korean checkout: AirDesk Inc. is the seller, you pay in KRW, and Payple processes the payment. (2) International checkout: Paddle.com Market Limited and its affiliates (“Paddle”) act as Merchant of Record and sell the pass to you, handling payment, sales taxes and VAT, invoices, refunds and billing questions. Paddle’s Checkout Buyer Terms (https://www.paddle.com/legal/checkout-buyer-terms) also apply to Paddle purchases; AirDesk provides the service and technical support. The checkout screen identifies the seller and payment processor before you pay.
When Pro or Teams checkout is available, the purchase screen states the product, total charge, seats, term, supply timing and withdrawal/refund conditions. Pro is per account; Teams is per user seat, including the owner. In Korean checkout, monthly passes last 30 days and annual passes last 365 days. These are fixed-term, one-time purchases without automatic renewal or recurring billing. A new pass can be purchased after the current pass expires. Once payment is verified, its paid time determines the purchased term. Contact support if verification is delayed.
For international checkout, the term, whether it renews automatically, the renewal price and date, and how to cancel are shown at checkout and on your receipt. You can cancel an auto-renewing purchase before the next payment date through the subscription-management link in your receipt or through support; you keep access until the end of the period already paid. We give advance notice before changing renewal terms.
Products without enabled checkout cannot be purchased. Enterprise is subject to a separate annual agreement with at least five seats and is not sold through Paddle checkout. Direct connections are preferred; Enterprise relay connections are subject to the conditions in section 7. The conditions shown at purchase apply to that order; later changes are not applied retroactively to its detriment.
The website Refund Policy explains withdrawal, cancellation, early termination and refunds. Send requests to support@airdesk.co.kr. Statutory withdrawal and remedies for defects or non-performance remain available. A separate contract or a business-use label does not itself exclude mandatory consumer protection.
Payment or activation alone does not remove every refund right. Any restriction following commencement of services or digital content must meet applicable legal requirements. Undelivered divisible portions are considered separately. We do not impose penalties or deduction rates that were not established and disclosed/agreed before purchase. See the Refund Policy for procedures, statutory time limits and refund methods.
For purchases through Paddle, withdrawal, cancellation, early termination and refunds are handled under the Refund Policy and Paddle’s Checkout Buyer Terms, and Paddle returns approved refunds to the original payment method. Mandatory consumer rights under the law of your country of residence are not limited by these Terms or Paddle’s terms.
Protect passwords, verification codes and device credentials. Promptly report account compromise or unauthorized access. Check sharing recipients and permissions and revoke access when no longer needed.
Use work devices only within the permissions granted by the organization and owner. Observe applicable software licenses, workplace policies and privacy obligations. The company does not acquire ownership of your devices or content.
Remote screen, audio and input data uses a direct connection between devices whenever available. If direct connection fails, an approved Enterprise connection may use a separate TURN relay to transmit end-to-end encrypted data, subject to service configuration and support on both devices. The service backend does not relay or store that content; it handles account, permission, connection and diagnostic metadata. Consider what a recipient may see or retain before sharing access.
To assess whether low-resource remote mode is needed and which remote features are supported, we may collect hardware encoder/decoder support and initialization results reported by the app and store them on our servers linked to device identifiers. We use this information to assess the device's remote processing capabilities and recommend a suitable mode. Retention, deletion and privacy rights follow the Privacy Policy.
Connectivity and quality depend on the network, firewall, device and operating system. We do not guarantee a successful connection in every environment or uninterrupted availability. We give advance notice of major changes, closure and planned maintenance, explaining the impact and schedule. Urgent security measures may be announced promptly after action.
Unauthorized device access, bypassing permissions, stealing credentials, malware, unlawful surveillance, privacy or copyright infringement, abusive automation, excessive verification email requests and exploitation of security features are prohibited.
We may warn, restrict features or terminate access proportionately to the violation and harm. We normally explain the reason and how to appeal. Emergency restrictions to stop ongoing harm may precede notice. You may contact support to provide an explanation and request review.
We process the minimum personal data needed and publish purposes, categories, retention and rights in the Privacy Policy. Refusing optional information does not prevent basic Free registration.
Acceptance of these Terms is not blanket consent to optional collection, third-party disclosure or advertising. Separate notices and any legally required consent apply to such processing.
Request account closure from your registered email at privacy@airdesk.co.kr. After proportionate identity checks, we process the request without undue delay and report the result. Account access and associated sharing permissions end on closure.
Tell us if you want to withdraw consent for your business profile. You do not need to close your basic account. Erasure and legally required retention follow the Privacy Policy.
Rights in the software, design and documentation belong to the company or their lawful owners. Use is permitted within the applicable license, and included open-source software remains subject to its own licenses. Rights granted by law or those licenses are not restricted by these Terms.
Your files, screen content and work remain the property of their existing rights holders. Use of the service does not grant the company rights to use them for advertising or model training.
Each party is responsible under applicable law for damage attributable to its conduct. Free provision does not exclude liability for the company’s intentional wrongdoing, gross negligence or other liability that cannot lawfully be excluded. Responsibility for force majeure, external network outages or device problems depends on the cause and attributable fault.
The company is not responsible for problems arising during remote use from circumstances on the user’s side or acts of third parties. These include: failure to keep passwords, verification codes or device access information secure, or disclosing or sharing them with others; compromise of the user’s account, device or network by hacking, malware or similar means; problems caused by a person whose connection the user approved or to whom the user granted sharing permission; and damage to the connected computer, its data or the account caused by the user’s configuration errors or mistaken operation. This does not apply to the company’s intentional wrongdoing or gross negligence, breach of the security-measure obligations the company owes under personal information protection law, or other liability that cannot lawfully be excluded.
Contact support@airdesk.co.kr for complaints. If resolution takes time, we explain why and provide a schedule. Korean law applies, and jurisdiction follows applicable civil procedure and consumer protection law. Mandatory protections applicable to overseas users remain unaffected.
Feature terms version: 2026-10-28. MCP and remote terminal are optional and require explicit acceptance of these feature terms in the app before activation. Accepting the general Terms or installing an update does not accept them. Declining does not prevent ordinary remote access. The settings are independent: MCP permits the connected AI app to use AirDesk remote tools with the account signed in on this PC; remote terminal permits approved clients to open a shell on the host. Existing sign-in, connection approval, device permissions and operating-system restrictions continue to apply.
Within the granted permissions, remote tools and shell commands can launch programs, read or change files, delete data and interact with applications or information available to that computer. After access is enabled, individual commands may run without another confirmation. A mistaken instruction, AI action or command may cause data loss, disclosure, service disruption or unexpected costs. Check the target computer and permissions, keep backups and supervise sensitive work.
AI output and automated actions may be inaccurate, incomplete or unsuitable. Review proposed actions and their results; do not assume that an AI app has verified facts, credentials or a safe recovery plan. Only use devices, accounts and data that you are authorized to access. Follow the owner's rules and use the minimum permissions needed. Avoid exposing passwords, keys and other sensitive information through prompts, screenshots or terminal output.
An AI app you connect may send the screen content, files or command output it receives to its own model or service provider. Check that app's data-handling and retention policies before using it. Enabling AirDesk MCP or remote terminal is not blanket consent to optional personal-data collection, advertising or model training. The Privacy Policy and any separately required notices or consents continue to apply.
Responsibility for AI work and terminal commands that a user instructs or authorizes, and for their execution and results, rests with that user. To the extent permitted by law, the company is not liable for data loss, disclosure, service interruption or other damage caused by those instructions or commands, or by errors or automation of a third-party AI, where the company is not at fault. This exclusion does not cover intentional wrongdoing or gross negligence by the company, or liability that cannot lawfully be excluded.
You may turn either feature off to stop new access through that feature. Disabling a feature does not reverse commands already delivered, recover modified or deleted files, or necessarily stop programs already started. Check running work and close sessions as needed. Material changes to these feature terms require a new acceptance before the affected feature is enabled again. These terms do not exclude liability for intentional wrongdoing, gross negligence or any liability or mandatory user rights that cannot lawfully be limited.
Document version: 2026-11-04.1. Applies to new registrations when published on the website. Changes for existing users take effect after the notice and any required consent procedure in section 3. Less favorable conditions are not applied retroactively to existing orders. Summaries of earlier changes and their reasons are available in the policy history. The Korean text is accompanied by an English explanation.
