Start with these checks
- AirDesk only connects MCP clients that use PKCE (S256).
- Update the AI app and connect again, or create an API key on My Page instead.
Advanced diagnostics · for administrators and support
AirDesk only connects MCP clients that use PKCE (S256). Update the AI app and connect again, or create an API key on My Page instead.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.