Skip to content
← All error codes

Server and API responses

MQTT_ROLE_FORBIDDEN

This device is not allowed to use that connection role

Read the detailed reason in the app alongside the checks below.

Start with these checks

  1. Check whether this account is allowed to share or connect to this PC.
  2. For a shared PC, ask its owner to check sharing settings and update the app to the latest version.
See the setup and connection guide
Advanced diagnostics · for administrators and support

Check whether this account is allowed to share or connect to this PC. For a shared PC, ask its owner to check sharing settings and update the app to the latest version.

The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.

The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.