Start with these checks
- Refresh the sign-up page and review the latest terms and privacy notice.
- Confirm the required items and submit again. Optional consent remains your choice.
Advanced diagnostics · for administrators and support
Refresh the sign-up page and review the latest terms and privacy notice. Confirm the required items and submit again. Optional consent remains your choice.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.