Start with these checks
- Enter the latest six-digit code from your authenticator app.
- If it is still rejected, enable automatic date and time on your device and try a new code.
Advanced diagnostics · for administrators and support
Enter the latest six-digit code from your authenticator app. If it is still rejected, enable automatic date and time on your device and try a new code.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.