FORPRO-REMOTE / GUIDE
Prepare a Windows or Mac host and follow real app screens for connecting, settings and sharing.
Install the app on the Windows or Apple Silicon Mac computer you want to use remotely, and on the computer you connect from. Check the download page for supported installers. On a Mac, drag the app from the DMG into Applications. Android, iPhone and iPad apps and Intel Mac support are being prepared for public release; preview their actual app screens below.
Create an account on the website and sign in with the same account on the host and connecting device. Turn sharing on in My PC Sharing on the remote computer, and check its status and sleep settings. On a Mac, allow Screen Recording and Accessibility, then return to the app and refresh its status. Phones and tablets connect to this host.
Choose an online computer you own or that has been shared with you in the connecting device's app. Remote sessions open in the app; use the website to manage computers and access. If the app has a number connection screen, enter the host's computer number. Access permission is still required.
Check that both devices are online and the host is running. Update the apps and check that the firewall allows their traffic. Ask your network administrator for help if company policies or double NAT restrict direct connections.
Choose an installer, make your first connection and check multiple screens.
Install airdesk on Mac and Windows, prepare your host and connect with the same account. Check sharing permissions and troubleshoot connection errors.
Check your Windows system type and select the correct airdesk x64 or ARM64 installer. Verify host readiness, screen updates and remote input after installation.
Prepare a computer for working remotely: power and sleep settings, accounts, sharing permissions, connection checks and access review after use.
Understand physical and virtual displays, open an additional remote screen and check what happens when a second window does not appear or update.
Guides by device
Rendered examples of the current airdesk UI accompany the instructions. Select an image to enlarge it. Some labels and options may vary on physical devices, operating systems and app versions.
Windows and Mac can be the remote host or the device you connect from. Prepare the host, then connect from another computer, phone or tablet.
Sign in with the email account you use on the website. Enter your authentication code if two-factor authentication is enabled. Enable or disable two-factor authentication in your account settings on the website.
Examples rendered from the current airdesk Slint UI at device-specific sizes and platform settings on 2026-10-21. These are not physical-device captures or permission checks. Current identity
Find computers registered to your account and computers shared with you. Select an online Windows or Mac computer whose host is running to connect from the app.
Examples rendered from the current airdesk Slint UI at device-specific sizes and platform settings on 2026-10-21. These are not physical-device captures or permission checks. Current identity
Turn sharing on in My PC Sharing on the computer you want to use remotely, and check its status. Copy the computer number to connect by number. Keep this computer powered on and connected, and check sleep settings. Computer registration limits and sharing depend on your account and plan.
Examples rendered from the current airdesk Slint UI at device-specific sizes and platform settings on 2026-10-21. These are not physical-device captures or permission checks. Current identity
Change resolution, frame rate and bitrate in streaming settings, then save. Saved video preferences apply to the next connection. Use the remote-screen toolbar to adjust an active stream. If the picture stutters, try a lower resolution or bitrate. Codecs and some options depend on support from the device and host.
Examples rendered from the current airdesk Slint UI at device-specific sizes and platform settings on 2026-10-21. These are not physical-device captures or permission checks. Current identity
Review friends and computers shared with you in the app. The computer's owner chooses who can connect and which permissions they receive. See the steps below for adding and accepting friends, then sharing a computer on the website.
Add friends and share on the web →Examples rendered from the current airdesk Slint UI at device-specific sizes and platform settings on 2026-10-21. These are not physical-device captures or permission checks. Current identity
Select Dark in the app's theme settings. You can also review your language and connection options on this screen.
Examples rendered from the current airdesk Slint UI at device-specific sizes and platform settings on 2026-10-21. These are not physical-device captures or permission checks. Current identity
Select Light in app settings and review your language and connection options. After changing streaming or input settings, check them on the connection you will use.
Examples rendered from the current airdesk Slint UI at device-specific sizes and platform settings on 2026-10-21. These are not physical-device captures or permission checks. Current identity
The owner sets input, audio and clipboard permissions for shared computers. Remote terminal is available on all plans when supported and permitted by the host. Remote printer requires Pro or above and host support.
Compare plans →Enable or disable two-factor authentication in your account settings on the website. The app verifies your authentication code when you sign in.
Account settings on the web →