Start with these checks
- The verification email could not be sent. Sign-in is incomplete because the new network has not been approved.
- Wait a moment, then sign in again to request a verification email.
- If it keeps failing, send support REPC-1009 and the time it happened. Do not send your password or verification link.
Advanced diagnostics · for administrators and support
We could not send the email needed to verify your new login network. Sign-in is incomplete. Wait a moment and sign in again to request a new email. If it keeps failing, contact support with REPC-1009 and the time it happened.
The host is the remote PC; the client is the PC you connect from. If you cannot locate logs, start by sending the error code and detailed reason from the error window.
The error code alone does not show whether a device failed or a firewall blocked the connection. Check the detailed reason and logs as well.