LEGAL & PRIVACY
Document version: 2026-10-22 · Archived document
This is a preserved copy of an earlier notice. Refer to the current documents separately.
Policy changes and earlier documents
Applies to fixed-term airdesk Pro and Teams passes sold by For Pro Inc. on this website when online checkout is enabled. Total price, seats and term are shown at purchase. Purchases do not automatically renew or create recurring charges. Free has no payment. Separate Enterprise contracts do not exclude applicable mandatory rights.
Consumers covered by Korea's Electronic Commerce Consumer Protection Act generally have seven days from receipt of the written contract information to withdraw. If supply starts later, the seven days run from receipt or commencement of supply. Missing contract documents/address or obstruction of withdrawal follow the starting dates in Article 17. A written request, including email, takes effect on its dispatch date.
Payment, account login or pass activation alone does not make every refund unavailable. Commencement of services or digital content may restrict withdrawal only where legal requirements are met, including required disclosure/trial-use measures. Undelivered portions of a divisible contract, including divisible periods or seats, are considered separately. No penalty or damages are charged for statutory withdrawal.
If supply differs from advertising or the contract, withdrawal may be requested within the statutory limits of three months from supply and 30 days from knowing or being able to know the discrepancy. The ordinary seven-day change-of-mind limit is not the only remedy. Duplicate charges, non-supply after payment and company-attributable outages are addressed through cancellation, refund or other applicable remedies based on the transaction, supply and law.
You may request early termination after the statutory withdrawal period. No separate daily deduction rate, penalty or discounted-price clawback has been established. We do not retroactively apply undisclosed/unagreed terms. We explain the calculation and refundable scope based on delivered/undelivered service, the conditions at purchase and applicable law, without reducing statutory termination/refund rights. Any new commercial termination criteria must be disclosed before purchase and cannot be applied retroactively to existing orders to their detriment.
Email kdh@forpro.co.kr from the registered address with your order ID, payment date, product and request. Order IDs appear under Account → Billing. A missing order ID does not prevent submission; we can identify the account/transaction. Do not send passwords, full card numbers, CVCs or ID copies. We perform minimum necessary verification and explain receipt, grounds and refund details. Email requests remain available without an automatic refund button.
For valid statutory withdrawal involving services, digital content or unsupplied orders, payment is refunded within three business days of withdrawal. Internal review or card-provider completion does not postpone that statutory deadline. We promptly request suspension/cancellation through the original payment method and inform you of the result. A card provider's statement-posting schedule does not replace our refund duty. Statutory late-refund compensation applies to delay. Other termination/cancellation deadlines follow applicable law and purchase terms.
Service/payment contact: For Pro Inc., kdh@forpro.co.kr. Unresolved consumer disputes may be referred to Korea's 1372 Consumer Counseling Center or Korea Consumer Agency. Your right to sue in the competent court remains available.
Document version: 2026-10-22. Presented for passes sold after publication; existing statutory transaction rights apply regardless of publication. Changes follow the prior-notice procedure in the Terms of Service.
